Are there hotels at Bristol Airport?
Yes. There is one hotel on-site: the Hampton Hilton. There are several others within a three-mile (4.8-kilometre) radius.
Which terminal do I need at Bristol Airport?
There is just one terminal at Bristol Airport – all airlines fly out of and into the main terminal, so simply follow signs to the main entrance upon arrival.
Are there showers in the terminal?
There are no available showering facilities at Bristol Airport.
What time does Bristol Airport open?
Bristol Airport is open 24 hours a day, 365 days a year. Shop and restaurant opening times vary, but some outlets will remain open for the time between the first and last departures every day.
How do I get in touch with Lost Property?
For all lost property enquiries at BRS, please contact the Lost Property department on 0844 824 3103. Lines are open 08:00-16:00 Mon-Fri. You can also search the department’s database for your lost item. It can take up to 48 hours for items to be received and registered. Any lost property will be held for up to 3 months, after which if not claimed, it will be disposed of securely. Please note that a retrieval fee will apply for the collection of any lost items. For more information on retrieval fees and lost property, please see the airport’s Lost Property page.
Who should I contact for special assistance at the airport?
If you require special assistance whilst at the airport, you must ensure this is booked in advance so the staff helping you can make sure they have everything they need to make your visit to the airport as easy as possible. To do this, contact your airline or travel agent directly to book assistance. If you intend to take your own mobility aid, please ensure you inform the airline you’re flying with ahead of your trip. You can also book your special assistance through the PRM Assist app. Simply search PRM Assist in your Apple App or Google Play Store and follow the steps to book your assistance on the app.
Can I carry baby food and milk in my hand luggage?
You can carry liquid baby food or baby milk that’s pre-packaged or made at home in your hand luggage. You may carry a maximum of 2,000ml (70.4 imperial fluid ounces) of breast milk in your hand luggage, whether a baby is travelling with you or not. You may not, however, carry any frozen breast milk in your hand luggage.
What should I do if my flight gets cancelled?
You need to rebook your flight by getting in touch with your airline. They will supply you with all of the relevant information you need to board your new flight. Most airlines have a ‘Manage Your Booking’ option on their websites as a quick and easy way to change your details. Contact your airline via the BRS website.
Can I claim compensation if my flight is delayed or cancelled?
This depends on the circumstances. It’s best to discuss your issue with your tour operator or airline directly. For help and advice on claiming compensation, the Civil Aviation Authority website is a good source of information.