What happened to Terminal 1?
Terminal 1 at London Heathrow Airport was closed to the public in 2015 as the airlines that operated there moved to the airport’s larger and newly refurbished terminals. It Is now used for training, as well as luggage handling for Terminal 2.
How do I get to Heathrow Airport?
Thanks to its proximity to Central London, reaching Heathrow Airport is very easy. Clear signage and ample parking options make travelling by car one of the most convenient options. Additionally, LHR is easily accessible by the network of public transport that connects the airport to surrounding areas, including direct train routes, the London Underground, and bus and coach services.
Where can I find more information about my flight?
Your airline will send your flight confirmation and details directly to you. However, if you misplace this information, LHR has a comprehensive flight schedule on their site that includes all scheduled flights up to a year in advance. This schedule includes departure date and time, terminal details, airline information and aircraft type. Click the following links to view Departures and Arrivals.
How do I get between terminals?
The airport’s vast size can make travelling between terminals seem intimidating. However, the airport operates dedicated bus and train services to transport passengers between terminals from Heathrow Central Station, and better yet, they’re free to use.
I've lost something - what do I do?
If you’ve misplaced an item at Heathrow Airport, you can find information about reclaiming your items. All lost property at Heathrow is handled by Smarte Carte UK Ltd. You can use their online database to search for your lost items. All lost property is retained for three months from the date it was found or turned in.
Is there anywhere for me to charge my electronic devices?
There are free Power Pole charging stations located in all departure terminals at London Heathrow Airport, before and after security. They are compatible with UK and European plugs, as well as USB cables. View a map of the charging poles.
What shops are available at the airport?
Heathrow has a wide range of shopping facilities in all four of its terminals. From exclusive boutique designers to a global selection of food and drink, view the full directory of the shops available at LHR.